Account controls
Delete your Reeasy account
Use the form below if you cannot access the in-app Profile → Delete Account action. This starts a verified account-deletion request.
What happens
After verification and review, access is permanently disabled, direct profile and authentication information is erased, and active sessions, refresh tokens, and registered push devices are revoked.
The database account row is soft deleted rather than physically removed so transaction and contract relationships remain intact. Reeasy may retain transaction, contract, legal, dispute, safety, fraud-prevention, deletion-request, audit, and compliance records where required or reasonably necessary.
Moving a document, chat, or transaction to a recoverable Deleted folder is not permanent erasure. Shared records needed by other participants, recipient-held copies, and records subject to legal holds may remain after account closure.
For the categories of information we handle and the reasons records may be retained, read our privacy policy. Contact support about specific listings, photos, messages, documents, or backup copies you want addressed as part of your request.
Submit a request
Need help?
Submitting this form records a request; it does not confirm that deletion is complete. Verification and review may be required. You can ask support for your request status, expected processing time, or an explanation of any retention exceptions.
If you do not receive expected verification or need to discuss the request, contact support@reeasyapp.com from the account email.